FAQs
FAQs
FAQs
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Families often have questions when exploring in-home care, and we're here to bring clarity and support. Below you'll find answers to the questions we hear most often.
Moving Into a Residential Care Home
Moving Into a Residential Care Home
How do I know when it’s time to transition my loved one into a residential care home?
How do I know when it’s time to transition my loved one into a residential care home?
How do I know when it’s time to transition my loved one into a residential care home?
What’s the difference between assisted living and a residential care home?
What’s the difference between assisted living and a residential care home?
What’s the difference between assisted living and a residential care home?
Can we tour the home before deciding?
Can we tour the home before deciding?
Can we tour the home before deciding?
How long does the admission process take from first call to move-in?
How long does the admission process take from first call to move-in?
How long does the admission process take from first call to move-in?
What should families bring when moving a loved one into a care home?
What should families bring when moving a loved one into a care home?
What should families bring when moving a loved one into a care home?
Care Team & Daily Life
Care Team & Daily Life
What is the caregiver-to-resident ratio in your homes?
What is the caregiver-to-resident ratio in your homes?
What is the caregiver-to-resident ratio in your homes?
Are caregivers awake and available overnight?
Are caregivers awake and available overnight?
Are caregivers awake and available overnight?
How do you handle residents with changing or increasing care needs?
How do you handle residents with changing or increasing care needs?
How do you handle residents with changing or increasing care needs?
What does a typical day look like for residents?
What does a typical day look like for residents?
What does a typical day look like for residents?
Can families visit anytime, or are there set visiting hours?
Can families visit anytime, or are there set visiting hours?
Can families visit anytime, or are there set visiting hours?
Health, Safety & Specialized Support
Health, Safety & Specialized Support
Do you provide memory care for Alzheimer’s or dementia residents?
Do you provide memory care for Alzheimer’s or dementia residents?
Do you provide memory care for Alzheimer’s or dementia residents?
What medical services can your team provide, and what requires outside providers?
What medical services can your team provide, and what requires outside providers?
What medical services can your team provide, and what requires outside providers?
How do you manage medications and communicate changes to families?
How do you manage medications and communicate changes to families?
How do you manage medications and communicate changes to families?
What safety measures are in place to prevent falls, wandering, or emergencies?
What safety measures are in place to prevent falls, wandering, or emergencies?
What safety measures are in place to prevent falls, wandering, or emergencies?
Can residents stay here long-term, even as their needs progress to high-level care?
Can residents stay here long-term, even as their needs progress to high-level care?
Can residents stay here long-term, even as their needs progress to high-level care?
Pricing, Policies & Availability
Pricing, Policies & Availability
How is pricing structured for residential assisted living homes?
How is pricing structured for residential assisted living homes?
How is pricing structured for residential assisted living homes?
Does the monthly rate change if care needs increase?
Does the monthly rate change if care needs increase?
Does the monthly rate change if care needs increase?
Do you accept long-term care insurance or VA benefits?
Do you accept long-term care insurance or VA benefits?
Do you accept long-term care insurance or VA benefits?
Are there any move-in fees, deposits, or hidden charges families should know about?
Are there any move-in fees, deposits, or hidden charges families should know about?
Are there any move-in fees, deposits, or hidden charges families should know about?
What happens if a resident needs to temporarily leave for hospitalization or rehab?
What happens if a resident needs to temporarily leave for hospitalization or rehab?
What happens if a resident needs to temporarily leave for hospitalization or rehab?
New Horizon Residential Care Home Locations
New Horizon Residential Care Home Locations
New Horizon Residential Care Home Locations
Choose from six luxury assisted living homes, each offering a safe, comfortable, and welcoming environment.
Boca Bay
Campbell
Rocky Top
Knollview
Greenfield I
Greenfield II
Boca Bay
Campbell
Rocky Top
Knollview
Greenfield I
Greenfield II
Boca Bay
Campbell
Rocky Top
Knollview
Greenfield I
Greenfield II
Boca Bay
Campbell
Rocky Top
Knollview
Greenfield I
Greenfield II
Boca Bay
Campbell
Rocky Top
Knollview
Greenfield I
Greenfield II